We make the calls, with you and for you.
When someone dies, there are calls to make, accounts to sort out and documents to organise. Free online services can notify some organisations for you, but they cannot chase the account that never closed, deal with the council or HMRC, or complete the form still sitting on the table.
That is the part we do. We work through the agreed tasks with you, on the phone and in person, in plain English, and we keep going until each one is finished.
Confidential, professional support for families, with other administrative and benefit support available.
My name is Vallessa Solo, and Beyond Paperwork was created after seeing first-hand how difficult it can be to manage administration when circumstances change.
When my stepfather’s health declined, my mother became his full-time carer. There were benefits to apply for, forms to complete and practical matters to manage. I took on the paperwork, from benefit applications to everyday correspondence, so that she could focus on him.
Following his death, there was another long list of organisations to contact, accounts to sort out and papers to organise. I handled the calls and letters so that my mother had space to grieve. It showed me how much practical work falls to a family at an already difficult time.
Beyond Paperwork was created to provide the kind of practical support I would have wanted for my family: professional, discreet and personal.
That is what we offer today: clear, careful help with the administration after a death, and with later-life paperwork, from the first conversation onwards.
When someone dies, there can be a long list of practical tasks to deal with. We make the calls, request the closure of accounts, request the cancellation of services and chase the replies, and we organise the information your solicitor may need. You can come to us at any stage, including before the death has been registered.
Notifying banks, pension providers and insurers, requesting closures and cancellations, chasing the replies, and organising the information your solicitor may need for probate.
Notifications & Organisation Pack from £475 · Extended Estate Support from £850 · ad-hoc £42 per hour
Application and administrative support with Attendance Allowance, Pension Credit, Council Tax Reduction and Blue Badge forms. We help with the forms and information; we do not decide entitlement.
£180 per application, payable on submission · £150 for each additional application prepared together
Ongoing assistance with bills, correspondence and practical administration, for as long as it is helpful.
Ongoing support £95 per month
Read more about bereavement support · Benefits & later-life support
Legal work remains with your solicitor.
Beyond Paperwork provides administrative support only and does not provide legal advice or undertake probate.
There are free online services that tell organisations someone has died, and you should use them, they are genuinely useful. But a notification is only the beginning of the work, not the end of it.
Free, useful, and worth doing first.
We take the time to listen, explain what we can help with and agree the work and cost with you before we begin. For bereavement support, we can help you work through the practical tasks one step at a time.
We keep communication clear and let you know what is happening throughout.
We keep the first step simple.
Tell us what is happening and what you would like help with.
We explain what we can help with and agree the work and cost before we begin.
We take care of the agreed tasks and keep you informed along the way.
Our fees are fixed wherever possible, and always agreed in writing before we begin. These are the figures we work from.
Notifications & Organisation Pack: up to 8 organisations, a master schedule for your solicitor and a written progress log.
Up to 20 organisations, ongoing correspondence handled on your behalf, chasing of replies and attendance at one meeting.
Per application: Attendance Allowance, Pension Credit, Council Tax Reduction or Blue Badge. Payable on submission.
Up to 4 hours each month of correspondence, bill tracking and one scheduled call. Three-month minimum, then rolling monthly.
Charged in 30-minute units, one-hour minimum. Tasks over three hours are quoted as a fixed fee.
A free 45-minute Paperwork Triage, by telephone or at your kitchen table. No obligation to proceed.
Fees are agreed in writing before work begins. Beyond Paperwork is not currently registered for VAT, so no VAT is added to the fees shown.
Benefits applications are charged at a fixed fee of £180 per application, payable on submission, never a percentage of any award. See all fees, travel and how our benefits fees work.
We keep our service straightforward, confidential and clear from the beginning.
If you are unsure whether we can help, please get in touch.
Get in touch to arrange your free initial consultation. We will listen to what you need and explain the next steps. Our office hours are Monday to Friday, 9am–5pm.